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Welcome to our FAQs page.

- We will add additional FAQs as they come in so check back often for updated info to assist you with your shopping experience with us.  Got a questions?  Email us at
sales@Fantization.com 


PAINTED MINIATURES:

Q. Do the miniatures you sell come pre-painted?

A. No, they do not come pre-painted and they do require some assembly as well as painting if you want an amazing looking mini on your gaming table.

Q. Can you paint my miniature for me?

A. Yes, we do offer a painting service which you can get more information from by visiting our "Painting Commissions" section.

Q. Do I have to purchase the miniature from Fantization Miniatures or can I send you what I already have?

A. You can do either, purchase the miniature from us or mail us one you already have.

PRE-ORDERS:

Q. When will a pre-order item I ordered ship out?

A. We ship all pre-order items out the same day the stock arrives from the manufacturer or distributor.

Q. Can you ship what is available now and the pre-order items later.

A. Yes, but it may cost you additional shipping fees.  Please contact us if you would like this at sales@fantization.com or call in M - F 8am to 5pm 714-525-3211.

LOOKING FOR A PARTICULAR PRODUCT OR LINE OF PRODUCTS:

Q. Do you sell Games Workshop products?

A. Yes, we do offer the entire line of GW products except for their "Finecast" line and the "Forge World" product line.  Please call or email your order into us at sales@fantization.com or call in M - F 8am to 5pm 714-525-3211.

Q. I don't see a item or product line I would like to purchase how can I get it?

A. We do special orders for customers all the time, simply email or call us at sales@fantization.com or call in M - F 8am to 5pm 714-525-3211 and we will do our best to assist you on the item you are looking for.

Q. I know a line has been discontinued from a manufacturer but can you still get it for me?

A. Usually not, due to most cases the manufacturer has gone out of business and the product line is no longer available for us to restock.



- We will add additional FAQs as they come in so check back often for updated info to assist you with your shopping experience with us.  Got a questions?  Email us at sales@Fantization.com
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