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LAST UPDATED: FRIDAY, APRIL 3, 2020
Covid-19_Update_Page
OFFICE HOURS:
M - F 8am to 4pm PST

OFFICE PHONE:

714-525-3211

EMAL:

sales@fantization.com

FACEBOOK PAGE:
https://www.facebook.com/Fantization/






APRIL 3, 2020

UPDATE ON THE CURRENT SITUATION

We hope everyone is staying safe and staying at home, we all have to do our part to curtail this situation.

We are continuing to work here at Fantization HQ however all of our West Coast Suppliers have shut down due to the State
mandatory closures of non-essential businesses.  One advantage we have is we're not open to the public so we're kind of in our own little bubble of work so we're continuing the best we can.  Now what does this all mean?  Our restocks use to take 1 to 5 business days but now they're taking 1 to 8 business days or longer in some cases.  All of our restocks for the most part are coming from the East Coast so please be patient, most of our suppliers are working with skeleton crews to get stock out to us.  Some lines we can not get restocks on per the manufacturers since they've shut down until late April and in some cases until May.  Some of these companies are trying to get back to work sooner but the safety of the employees and staff come first.  We've had other suppliers shut down this past week but we'll continue to work and ship our customer orders out.  On some product lines we can not get a restocks currently due to the situation so we will be doing partial shipments on some orders so you guys and gals can at least have some of your paints and minis to work on and game with while we all stay at home.

Sincerely,
FM Team



MARCH 24, 2020

UPDATE ON THE CURRENT SITUATION

First off thank you to everyone for your continued support and we hope everyone can stay safe and healthy during these next few months so we can all knock this thing out once and for all.

As of today several of our suppliers have chosen to shut down their business operations due to the current situation that is affecting all of us. Fantization Miniatures however will continue to operate and ship orders as we can.

We know your minis, paints, and other hobby supplies are important to you with the extra time many of you have being stuck at home. Please understand orders may take longer to process and ship out so PLEASE be patient and we'll get your orders shipped as quickly as possible. Also please understand things can change day-to-day without notice so we appreciate everyone's understanding. Thank you and stay well.

Sincerely,
FM Team

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